Terms of service

Terms of Service

Last updated: 10 September 2026

Welcome to Snuggle Cuddles Fizz. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. Use of Our Website

You agree to use our website for lawful purposes only.

You must not misuse our website, attempt to gain unauthorised access, interfere with its operation, or use our content without permission.

2. Products

We make every effort to ensure that our product descriptions, photographs, colours, prices and other information are accurate.

Product colours and appearance may vary slightly due to lighting, photography and individual screen settings.

We reserve the right to change product descriptions, prices, availability and other information without prior notice.

3. Orders

When you place an order, you agree that the information you provide is accurate and complete.

We reserve the right to refuse or cancel an order where there is an error in product information or pricing, suspected fraudulent activity, or where we are unable to fulfil the order.

If we cancel an order after payment has been received, you will receive a refund for the amount paid.

4. Pricing and Payment

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Payment must be received before an order can be processed.

We use third-party payment providers to securely process payments. We do not store your full payment card details.

5. Shipping

We currently offer shipping within Australia and the United States.

Shipping costs and available shipping options are displayed at checkout.

Delivery times are estimates and may vary depending on the shipping provider, destination and circumstances outside our control.

For international orders, including orders to the USA, customers may be responsible for applicable customs duties, taxes or import charges.

6. Refunds and Returns

We do not accept change-of-mind returns or exchanges.

However, this does not affect any rights you may have under the Australian Consumer Law.

If you receive a faulty, damaged or incorrect product, please contact us so we can assess the issue and provide an appropriate remedy where required by law.

7. Intellectual Property

All content on this website, including our business name, logo, photographs, product images, text, graphics and other materials, belongs to Snuggle Cuddles Fizz or is used with permission.

You may not copy, reproduce, modify, distribute or use our content for commercial purposes without our written permission.

8. Third-Party Services and Links

Our website may use third-party services, applications or payment providers.

We are not responsible for the availability, content or policies of third-party websites or services.

9. Website Availability

We aim to keep our website available and operating correctly, but we cannot guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates or other reasons.

10. Limitation of Liability

To the extent permitted by law, Snuggle Cuddles Fizz will not be responsible for losses arising from the use of our website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded under Australian Consumer Law.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws applicable in Australia.

13. Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact Us page.

Snuggle Cuddles Fizz
Australia