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Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. By visiting our website, purchasing from us, or interacting with our business, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details (processed securely through third-party providers)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send updates about your order

  • Improve our products, services, and website

  • Meet any legal requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways (such as PayPal or card processors). We do not store or have access to your full card details.

4. Sharing Your Information

We may share your information only with trusted third parties who help us operate our business, such as:

  • Australia Post for shipping

  • Payment processors for secure payments

  • Website hosting platforms

These partners are only given the information needed to provide their service.

5. Cookies & Website Tracking

If our website uses cookies, they may be used to:

  • Improve website performance

  • Remember your preferences

  • Understand how visitors interact with our site

You can disable cookies in your browser settings if preferred.
 

6. Data Storage & Protection

We take reasonable steps to protect your information, including:

  • Secure password-protected systems

  • Encrypted payment processing

  • Limited access to personal information

However, no online system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting corrections to inaccurate information

  • Requesting deletion of your personal data (where legally possible)

To request this, please contact us directly.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website or by request. Continued use of our services means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us anytime.

Legal Disclaimer

This Privacy Policy provides general information only and is not legal advice. Privacy regulations differ between regions and business types. For full legal compliance, please consult a qualified legal professional.

Contact Us

Melbourne, Australia

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